Job Extras B1: Telephoning in English

The phone rings and the person only speaks English. You know you should be able to hold a conversation, but you can't think of the right words.

Do you know a few sentences, but they aren't readily available?

You'll practise giving information, making appointments, passing on messages, connecting the caller, asking questions and leaving messages. You'll practise important phrases so that you can use them spontaneously and gain confidence for English telephone conversations. There're also exercises to improve your listening comprehension, even with different accents.